Green Coding

1. Information We Collect

a. Information You Provide

We collect information you provide directly when registering or using our services:

Account and contact information (name, email, phone, business name, address)
Billing and payment details for subscriptions
Uploaded files, catalog data, or ERP documents
Support requests, feedback, or communication logs

b. Information Collected Automatically

We automatically collect technical information to ensure system stability and performance:

Device type, OS, and browser information
IP address, region, and usage analytics
Cookies and session identifiers for secure authentication

c. Information from Third-Party Integrations

We integrate with third-party services to enhance functionality. Examples include:

Meta (Facebook, Instagram) — catalog sync, pages, messages
SendGrid — email delivery
OVHCloud (Singapore) — hosting and data storage
BunnyCDN, Cloudflare — content delivery and security
Payment gateways — KOKO, MintPay, PayHere

Sensitive data such as API tokens are encrypted and never shared externally.

2. How We Use Your Information

To deliver and maintain our ERP, e-commerce, and marketing services
To enable integrations you authorize (e.g., Meta catalog sync, WhatsApp chat)
To provide support and service updates
To analyze usage and improve performance
To comply with legal requirements and prevent fraud

3. Cookies and Tracking

We use cookies and similar technologies to improve your experience, remember preferences, and analyze traffic. You can disable cookies in your browser, but some parts of the service may not function properly without them.

4. Data Retention and Security

We retain data only as long as necessary for service delivery and legal compliance. All sensitive data is encrypted. Our servers are hosted in OVHCloud Singaporewith strict access control and continuous monitoring.

5. Data Sharing and Disclosure

We may share limited data only with:

Trusted service providers (hosting, CDN, email, analytics)
Regulatory authorities when legally required
Third-party platforms you connect (Meta, Google, Daraz, PickMe, Uber)

We never sell or rent personal data to third parties.

6. International Data Transfers

Our infrastructure operates globally, primarily in Singapore, the U.S., and the EU. By using our services, you consent to secure international data transfers under applicable data protection laws.

7. Your Rights and Choices

You have the right to:

Access and request copies of your stored data
Correct or update inaccurate information
Request deletion of your data or account
Withdraw consent for integrations at any time

To exercise these rights, contact us at [email protected].

8. Subscription and Payments

Payment data is processed securely through PCI-compliant gateways. We do not store full card details. Subscription info is retained for billing and audit purposes only.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will appear at https://greencloudpos.com/privacy-policy with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Greencoding Technologies (PVT) LTD
13/6, Rupasingha Road, Nadimala, Dehiwala, Sri Lanka
Email: [email protected]
Website: https://greencloudpos.com